Posts Tagged ‘advertising’

SAAB and the commoditization of automobiles

Monday, December 21st, 2009

The SAAB brand is fighting for its life.  After being pronounced dead last week, there is a glimmer of hope this morning.  I think it’s important that SAAB survive.  Not just because thousands of jobs depend on it but because we need brands like SAAB to push back against the commoditization of the automobile industry.

There are lots of reasons to let SAAB go.  It hasn’t made money in years.  It doesn’t sell enough cars to compete in the global auto industry.  GM has starved it for product.  It lost its uniqueness years ago.  It was really never “iconic,” just “quirky.”  The list goes on and on, and many of the reasons are very sound.

I hope that GM will allow Spyker to buy SAAB.  An independent company like Spyker could enable SAAB to reclaim its position as a niche brand with a unique product and a loyal enthusiast base.  We need a brand like SAAB to prove that interesting, well engineered products still have a place in the industry and can be successful.

In its effort to make SAAB appeal more broadly and therefore justify volume levels that would make it “viable,”  GM turned it into just another undifferentiated near-luxury entrant.  The world does not need another undifferentiated automotive brand and from that perspective I understand why people think SAAB should go away. SAAB would be yet another automotive brand that was once distinctive, chased volume using the MDIBTYD volume forecasting methodology and ultimately failed because it lost sight of the core values that actually made the brand “viable” in the first place.

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Another brand bites the dust.

Thursday, October 1st, 2009

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News that Penske has backed out of the deal to purchase Saturn will ripple through the industry in a myriad of ways.  Detroit’s economy will be effected, thousands will lose their jobs, dealers and their employees are left scrambling.  These are the serious consequences of the deal blowing up.

Less serious, but no less real, is the fact that another automotive brand will disappear.  There was time when Saturn stood for something: “A different kind of car company.”  The promise of no haggle pricing and a dealer experience that was customer focussed and positive.  These attributes were foundation stones of a remarkable branding campaign:

These ideas and brilliant marketing created the essential ingredient of an automotive brand…brand advocates…..lots of them:

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Jury is out on GM’s new marketing effort

Tuesday, September 15th, 2009

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General Motors Co.’s most recent marketing effort has taken off in the form of a 60-day return policy and a :60 second spot featuring Chairman Whitacre.

Both the automotive and communications industry pundits have had a lot to say about the commercial featuring Mr. Whitacre and I think it fair to say that most of it has been critical.  Bob Lutz’s defense of using Whitacre struck an odd cord when he said that “we were looking for was a highly credible spokesperson who would be a new fresh face” and followed up by describing Whitacre as  “the new guy in town. He’s tall, good looking, has impeccable white hair and has this nice soft Texas drawl and limps a little bit when he walks, which sort of gives him this old cowboy look.” (Advertising Age 9/10/09)

I’m not sure that did much to build his credibility, but I think we need to wait before we pass judgment on this marketing program.

In Automotive News on September 10th, the Whitacre spot was put into context:

“The spot will set up a wider TV campaign featuring commercials about each of GM’s four surviving brands: Chevrolet, Buick, GMC and Cadillac.”

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VW & Crispin. It was only a matter of time.

Monday, August 17th, 2009

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VW of America just announced that it is reviewing its advertising business currently with Crispin.

VW is truly one of the world’s most loved automotive brands. While there have been a number of clever and in some cases intrusive commercials from Crispin there has been little that has built or even sustained the VW brand.

Crispin is without question one of the most talented creative agencies in the country but while they did a wonderful job helping to create the Mini brand, they never succeeded in bringing that power to Volkswagen.

At times the work was startling, stopping you in your tracks:

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re-invention

Thursday, June 4th, 2009

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Let me start by pointing out that I am not a GM basher.  I think the government was right to help and I want the company to succeed.

Having said that, the new GM advertising and website  (http://www.gmreinvention.com/) which seeks to convince us that there is a new company called GM and that it is re-inventing itself is lame at best and insulting to our intelligence at worst.  Here’s the new commercial/video:

If you go to the website, there are quite a number of interesting videos and lots of information designed to make the reader feel confident that this is a company that is changing and that it has a bright future.

Here’s what bothers me, the same GM team using the same agencies have cranked out another big production anthemic commercial and a bunch of videos…where’s the “re-invention” in that?

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Will the BMW brand lose its focus too?

Thursday, May 7th, 2009

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This article in today’s New York Times got me thinking about BMW and its brand:

http://www.nytimes.com/2009/05/07/business/global/07iht-bmw.html?pagewanted=2&partner=rss&emc=rss

I think that just about anyone could argue pretty convincingly that of all the imported luxury marques, BMW has done the best job of sticking to its positioning over the long term.  Encapsulated by “The Ultimate Driving Machine,”  BMW has year after year developed and sold products that live up to this brand standard.  The marketing has also been remarkably consistent in supporting the brand positioning.

So it was encouraging to read in the NY Times that BMW is serious about maintaining its independence and at some level is rejecting the industry’s argument that “scale” is critical to success.  What a crime it would be if BMW ended up married to someone else, sharing parts and technologies and the products became less distinct.  I hope the same applies to their view of their brand positioning and marketing.

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